❓ Frequently Asked Questions
Can I get a sample for the first time?
Yes, we can provide samples. We are confident you will appreciate the quality and look forward to starting a long-term cooperation.
Do you provide product catalogs?
Certainly. We can provide our full catalog and recommend suitable products based on your specific requirements and options.
What are your payment terms?
For standard orders, we accept a 30% T/T deposit to start production and the remaining 70% balance before shipment. For small orders, 100% payment is required before shipment.
Do you support OEM / ODM services for our own brand?
Yes, we have our own factory and fully support OEM/ODM services. You can send us your specific details, and we will provide the necessary drawings and production support.
What is the expected lead time?
Generally, production takes around 21 to 30 days after receiving the deposit. If you have an urgent schedule, please inform us, and we will do our best to prioritize your order.
Is the quality of the products tested?
Yes, we maintain a strict 100% QC test process to ensure every product meets our high-quality standards before it is shipped.